Resolved
Orestes Zpv

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| map-marker London, England

Resolved: For kithen mixer tap

Silvercrest Homes - For kithen mixer tap
Updated by user Dec 27, 2023

Company fixed the issue and I have been provided with apology. Thanks to replaced the items.

Original review Nov 27, 2023
I bought the mixer tap from Lidl on 15.8.2022 but I fixed it 5 months back 2 days back it started water leakage. I called the plumber and pointed out the leak is from on side and unable to repair it while the tap has 3 years warranty. The Lidle management advised me to approach you they can't do any thing.
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User's recommendation: Yes I will recommend

Arta Ucv

My defuser with salt crystals did not auto switch...

My defuser with salt crystals did not auto switch off now it is leaking. This is only the 3rd time I have used it. Could someone please help. I love all your products this is the first time I've had any problems. I would love to continue using this I love the smell and the way it lights up. How long is the Guarantee please. Thank you
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Muhammad A Zbt

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Verified Reviewer

To confirm about a product i bought

I bought silver crest juicer grinder machine and when I first time use it smoke was coming out from machine's motor.i don't know what's problem

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Preferred solution: Deliver product or service ordered

1 comment
Guest

My Silvercrest home was purchased 1 year ago. It was slapped into this tiny space with no care.

No rain gutters, no drainage on the roof, had to install a $900 awning as rain was coming into the front door and flooding our living room. Doors are not weather proof! The so called special window do not keep noise out at all. One of the steps on the front porch is uneven with the steps on the back porch.

We moved in and had to have the washing machine repaired as water was *** in behind our stove. It tuns out their shoddy installation team (the plumber showed me) just patched up a pipe with plaster in the wall behind our stove. Dangerous! No water or ice was hooked up from our fridge.

Heater did not go on. No hot water in the kitchen or bathroom RUN!

shahram m m

Bought voccum 2 years ago and now not working. Has 3 year warranty

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I bought vacuum from Lidl 2 year ago with 3 year warranty and now its not working. I went to Lidl but they advised me to contact the brand(silver crest)
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Loss:
$80

Preferred solution: Full refund

Coralee Fei
map-marker Aberdeen, Scotland

Is doesn't work the silver

I buy silver clip from lidle but as soon as i put on the block in the my house all the other cheek is going to be switch off i was trying go back to ldle this morning but they sent me i have to speak to silver cross head office company so could you please call me back on this number i will change the toaster for me please 0799030**** thanks so so much xx
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Ali M Tbi

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Verified Reviewer

Damage products

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Silvercrest Homes - Damage products
As above cracking, appeared, whilst charging slow expansion of battery..,,. ,.,,,,,,.. . Z..?..?.,.,.,.
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Preferred solution: A new one or refund

BRIAN M Xdm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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Hand held floor sweeper does not work electrical wise

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Silvercrest Homes - Hand held floor sweeper does not work electrical wise
I bought from Lidl in their Osprey store less than one year ago a hand held battery operated floor and carpet sweeper. The unit is hardly used but will no longer start despite charging battery. I was forced to purchase fro lidl a competitive like product. Ideally, I can claim a refund or alternatively have the unit replaced or repaired. Please advise ?
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Loss:
$60

Preferred solution: Full refund

Anonymous
map-marker Leeds, Leeds

Crepe maker not working

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The machine not working and no free call to contact Iam very disappointed , I went to Lidl and they recommendede to contact u
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Oluwakemi S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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Verified Reviewer

Faulty blender under warranty

Silvercrest Homes - Faulty blender under warranty
I purchased a 5000 Watts silver crest blender and it stopped working during the first time of usage. Since it is under warranty, what can be done?
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Preferred solution: Service centre in lagos

Equebear
map-marker San Bernardino, California

Silvercrest Modular Homes Suck!

I bought a Silvercrest modular home and quickly found alot of problems with this so-called top of the line home. There are cracks extending from almost all of my windows to the ceiling, the bathtub was put in without supports, (it is cracking and dropping), and my front porch is slanted into the house, thus forcing any precipitation under the front door and walls of my foyer. When I called the installer ( a company in Banning, Calif.) to come out and check, I was told that I was a second owner and I could go jump in a lake. A letter to the CEO of the company that owns Silvercrest got me no better. Silvercrest-YOU SUCK!
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1 comment
Guest

I bought a new house from Silvercrest. They came out to do warranty repairs after it was installed.

They did *** repairs and I fought with them about fixing things right for a year. After the year they said my warranty was up and I was *** out of luck.

They have 2 guys in there warranty department. There only job is to stall and to tell you to take a hike.

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